Refunds and Returns
We allow the return of any unused products purchased from our online store within 30 DAYS of original purchase. Upon receipt and verification of returned items, refunds/credits will be authorized based on prices made at the time of the original purchase. Refunds or credits will not be authorized for shipping charges.
Please send any returns to:
RAINFOREST NUTRITION
Returns Department
20600 Belshaw Avenue
Carson, CA 90746
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email: [email protected] and send your item to Return address listed above.
Shipping returns
To return your product, you should mail your product to the Return address listed above.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at email: [email protected] for questions related to refunds and returns.